Anecdotal stories circulate about collectors claiming that a debt cannot be negotiated, settled or paid off with time. Collectors have been known to rudely inquire when a debtor is planning to pay, and then reject a debtors offer as not enough. This is not true or acceptable, as a consumer you always have the ability to negotiate.

Bill collectors receive a commission, which may be why the persistent ones can be so hostile and aggressive. But the key thing is that even though you may owe money to a creditor, you always have the right to be treated like a professional, and you deserve that right. While collectors are prohibited from calling third parties such as co-workers, friends and family to spread the word that you are in debt, collection agencies are allowed to contact people who may know where you are if they are trying to find you.

Bill collectors are expressly banned from threatening you with jail time, however it has become a common tactic to use this threat to intimidate immigrant communities, because there is less of a chance that these people will know or understand the law.

A bill collector cannot call you repeatedly, which technically means that they can’t continuously call you over and over. Despite this fact, that does not stop them from calling you two, three, even four times a day. With some companies, bill collectors are given a small number of accounts to work with purposely so that they can badger a consumer in debt into paying for their commission. To put a stop on collections phone calls, you are able to send a letter by certified mail return receipt requested requesting that they no longer contact you by phone.

Mallory Megan works for a debt collection agency. Also she composes articles on business and finance, consumer spending and collection agencies.

However, a new trend that is growing is debtors suing debt collectors first. Any violation of the Fair Debt Collection Practices Act can be valid reason alone to take a collector to court. It might be true that in a declining economy suing a debt collection agency instead of paying off what you owe may be your only choice. There were 8,347 consumer lawsuits filed against collection companies in 2009. That’s a 55 percent increase over 2009 and double that number filed in 2007.

A portion of the debtors are plaintiffs suing for the first time, who suddenly find themselves unable to pay debts, and they feel that they have been wronged by aggressive collectors. Others compulsively sue. Usually these people have debts worth tens or hundreds or thousands of dollars. It is their hope that favorable judgments may put them on a “collections blacklist.” If he has sued 4 out of 5 debt collectors, debt collection agencies are probably going to want nothing to do with this strange character who puts time and effort into lawsuits when he could be looking for a sense of structure, and a job.

One example of a current lawsuit in action was from a woman who alleges that the collection agency never offered her proof it was entitled to collect. Seriously? Most debt collection agencies adhere closely to FDCPA laws, but even that law is foggy on certain practices such as whether it’s legal or not to leave a voice mail. Basically, the FDCPA hit the scene in the 1970s and needs desperately to be updated to today’s technology.

You might not want to know my opinion, but here it is. I was contacted by a debt collector who left a message on a third party phone, asking for me and letting me know she intended to collect a debt. This is a big no-no. I could have called her and given her hell, but I know why I have the debt and even though I may be broke, I intend to pay it back. To me, it seems like the economy is not getting better any time soon as the number of people who refuse to hold themselves accountable for financial decisions they made in the past grows. I hate to say it, but a debt is a debt, whether we are in a recession or not.

Mallory Megan works for a debt collection company. She also writes pieces on business and finance, consumer spending and debt collection

There are three different ways in which the debt collection company will raise funds. One will be the dedication of five percent of the revenue from their largest trade show. The cash will come from all sales at the show in addition to any that come in until the end of February.

Employees are given the option to contribute by paying to have the chance to dress casually each Monday in February. Food that is bought at their three locations will also go directly to Saint Rock Haiti Foundation.

American Profit Recovery chose Saint Rock Haiti Foundation after one of their employees brought the organization to its attention. And by picking this charity, it will have the opportunity to apply to the Grand Lodge of Masons over in Massachusetts to match their donation, doubling fund raising efforts.

American Profit Recovery is a collection company with offices in North Carolina, Massachusetts, and Michigan. It was founded in 2004. APR concentrates on the collection of third party debt in professional industries such as banking, trades, medical and dental, and lawn care.

APR has a large interest in good business practices and diplomacy with debtors. They work to keep the relationship between client and consumer intact; their goal is to keep the business relationship going.

Recent studies suggest that collection companies that train their collectors in empathy are the latest trend and the most successful. If someone is being contacted by numerous collection agencies, they are more likely to work with the collector that has shown compassion. More debt collection agencies could take a lesson from APR and start giving back to the community.

Mallory Megan works for a debt collection company and does pieces on consumer spending, business, finance, and debt collection.